Starzbet Terms & Conditions

Starzbet is strictly for users who are 21 years of age or older. By registering an account, you confirm that you meet this age requirement. Starzbet reserves the right to request valid government-issued identification at any point to verify your age and identity. Accounts found to belong to users under 21 will be suspended immediately and any remaining balance will be handled in accordance with applicable regulations.

The platform is intended for use by residents of the Philippines. You are responsible for determining whether online gaming is lawful in your jurisdiction before accessing or using Starzbet. Do not use the platform if doing so would violate any law applicable to you.

To use Starzbet, you must create an account by providing accurate and complete personal information including your full name, date of birth, email address, and contact number. You are required to keep this information up to date. Providing false or misleading registration details may result in account suspension or closure.

Starzbet conducts identity verification (KYC — Know Your Customer) as part of the account process. This may include requesting a copy of a valid government ID, proof of address, and other supporting documents. Verification is required before withdrawals can be processed. The platform uses OTP (one-time password) authentication to help secure account access.

• You are responsible for keeping your login credentials confidential.
• Never share your password or OTP with anyone, including people claiming to be Starzbet staff.
• Notify Starzbet immediately if you suspect unauthorised access to your account.
• Starzbet will never ask for your password via email, chat, or phone call.

All transactions on Starzbet are conducted in Philippine Peso (PHP). Deposits can be made through supported Philippine bank transfer, online banking, and local e-wallet services. Available payment methods are displayed in your account at the time of deposit. Starzbet does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.

Deposits are typically credited to your account promptly after the transaction is confirmed by the payment provider. Processing times may vary depending on the method used and banking hours. Starzbet is not responsible for delays caused by third-party payment processors.

Withdrawals are processed to the same payment method used for the original deposit where possible. Completed KYC verification is required before any withdrawal can be approved. Starzbet reserves the right to conduct additional verification checks before releasing funds, particularly for larger withdrawal amounts.

All bets placed on Starzbet are subject to the rules specific to the product being used — sports betting, live casino, slots, or eBingo. Game and event rules are accessible within each section of the platform. By placing a bet, you confirm that you understand and accept the applicable rules for that game or event.

Once a bet is placed and accepted by the system, it is final and cannot be cancelled except where explicitly permitted by the specific game or event rules. In-play or live betting carries additional conditions regarding bet acceptance, which may differ from pre-match wagering.

• Bets placed after an event has concluded will be voided regardless of outcome.
• Starzbet reserves the right to void bets placed under technical errors, incorrect odds, or system faults.
• Winnings are credited to your account balance after the result is officially confirmed.
• Any attempt to exploit system errors or software bugs to gain an unfair advantage is prohibited.

Starzbet reserves the right to limit bet amounts, restrict market access, or close accounts where irregular betting patterns or abuse of the platform is detected.

From time to time, Starzbet may offer promotions, bonuses, cashback, or other incentives to registered players. Each promotion is governed by its own specific terms, which will be stated clearly at the time the promotion is communicated. General platform terms also apply to all promotional activity.

Bonuses and promotional funds are credited to your account for gaming purposes and are subject to any wagering requirements stated in the specific promotion terms. Starzbet does not guarantee the availability of any particular promotion at any given time, and all promotional offers are subject to change or discontinuation without notice.

• Bonuses may only be used as specified in the individual promotion terms.
• Attempting to abuse or exploit promotional offers may result in bonus forfeiture and account review.
• Starzbet reserves the right to reclaim bonus funds that were applied in error or obtained through misrepresentation.

Starzbet is committed to promoting responsible gaming. The platform provides tools to help players manage their activity, including deposit limits by time period, session duration notifications, and self-exclusion options. These tools are available in your account settings and we encourage all players to use them proactively.

Online gaming involves financial risk. No game on Starzbet — whether sports betting, live casino, slots, or eBingo — offers guaranteed returns or predictable outcomes. All games carry a house edge or inherent variance. Players should only wager amounts they are comfortable losing, and should never chase losses.

• Set a personal budget for gaming activity and stick to it.
• Take regular breaks and avoid extended gaming sessions.
• Do not use gaming as a means to solve financial problems.
• If gaming causes distress, take a break and consider using the self-exclusion tool.

For more guidance on managing your gaming activity, visit the Responsible Gaming page.

Starzbet reserves the right to suspend or close any account at its discretion, particularly where there is evidence of a breach of these terms, fraudulent activity, identity misrepresentation, or technical abuse. In cases of confirmed fraud, remaining balances may be withheld pending investigation.

Players may also request voluntary account closure at any time by contacting support. Upon closure, any verified withdrawable balance (after deducting promotional funds not yet eligible for withdrawal) will be processed using the player's verified payment method.

Starzbet aims to provide uninterrupted platform access, but does not guarantee that the website or app will always be available. The platform may be temporarily unavailable due to scheduled maintenance, system upgrades, or circumstances beyond our control such as internet outages or third-party provider issues.

In the event of a technical fault that affects the outcome of a game or the ability to place or settle a bet, Starzbet will investigate and resolve the matter on a case-by-case basis. Bets affected by verified system errors may be voided and stakes returned. Starzbet is not liable for losses arising from platform unavailability or technical interruptions outside of our direct control.

Starzbet may update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification where possible. The updated terms will be posted on this page with a revised effective date. Continued use of the platform after changes have been published constitutes your acceptance of the updated terms.

If you disagree with any changes to these terms, you should stop using the platform and may request account closure. Starzbet recommends reviewing these terms periodically to stay informed.

If you have questions about these Terms and Conditions or need assistance with your account, contact the Starzbet support team. Support is available via email at [email protected]. We aim to respond to all enquiries promptly during business hours.

For information about how we handle your personal data, please review the Privacy Policy. For guidance on managing your gaming activity, see the Responsible Gaming page. Common questions are also answered on the FAQ page.